THE RESILIENT WOMAN USER AGREEMENT
Welcome! During the coming 6 weeks, you will learn ways to develop a healthy and sustainable relationship with your body, to manage self medication cravings, binges, and drop the power self medication has over you, and ultimately to create a state of mind and body free from reliance on your self medication tools.
Please read this Agreement carefully so there are no misunderstandings.
1. PROGRAM STRUCTURE
The Program that you have purchased includes:
4 x 30min 121 calls with Gemma
Private FB messenger/Whatsapp access available throughout the 6 week course package. Delays in responses may happen due to travel. Feel free to use this service as often as you need.
2. PAYMENT, REFUND AND CANCELLATION POLICY
You understand that the cost of the Program is £497. This is non-refundable under any circumstances.
You understand that the role of the Coach is not to provide health care, psychiatry, medical or nutrition therapy services; or to diagnose, treat or cure any disease, condition or other physical or mental ailment of the human body. Rather, the Coach is a mentor and guide to help clients reach their own goals by helping clients devise and implement positive, sustainable lifestyle changes. You understand that the Coach is not acting in the capacity of a doctor, licensed dietician-nutritionist, psychologist or other licensed or registered professional, and that any advice given by the Coach is not meant to take the place of advice by these professionals.
If you are under the care of a healthcare professional or currently use prescription medication you should discuss any changes or potential supplements use with your doctor, and should not discontinue any prescription medications without first consulting your doctor.
You have chosen to work with me and understand that the information received is not medical or nursing advice and is not meant to take the place of seeing licensed health professionals
An important part of the coaching relationship is the coach’s role in providing challenges and encourages the client to push past comfort zones. However, this will always be done sensitively and appropriately for the individual client. If I say or do something which you feel has upset you, or does not feel right, please let me know immediately. I am passionate about providing you with the service and support you require and believe that honesty and trust are critical throughout our time together. This is to be an open and safe place for you to explore and rediscover your confidence and I will ask that you let me know if there is ever anything that you are concerned about in relation to our work together, so that I can take actions accordingly to ensure this partnership is a happy and successful one.
5. COMMUNICATION WITH GEMMA
I welcome communication via FB messenger/Whatsapp. It’s my expectation that you will contact me if you reach any difficulties or if you would like feedback on actions agreed. I will also welcome you sharing the successes, breakthroughs, struggles, and requests for support on the way to creating a life you love. I also welcome feedback throughout our time working together, this is a collaborative and co-creation process and full transparency of feelings is paramount.
I will respond to your instant messages within 48hrs (Monday to Friday), however this may be a little longer if travelling. There will of course be minimal exceptions due to illness, travel and holidays. I will of course communicate this clearly with you at the time.
You do have access to me via FB messenger/Whatsapp, please note you may see I have “read” your message (as per the notification) but I cannot always reply as soon as possible. I will always reply as soon as I am able to.
6. ATTITUDE TO GET THE MOST OUT OF THE PROGRAM
Fully committed to the Program and to your own personal transformation
Coachable and willing to apply the knowledge and tools learned in this Program into your day to day life
A positive mindset and belief in yourself
Treating this like an exploration filled with curiosity and learning
Open to trying new things even in the face of fears
Trusting the process – it works!
7. PERSONAL RESPONSIBILITY
You acknowledge that it is your full responsibility for the results and outcomes you seek from this program. You understand that it is your obligation to apply the tools provided in this training to recovery from self medication. There are no guarantees and success depends on your efforts. This is a strategic mentoring & online learning program, where what you GET OUT of it is DIRECTLY PROPORTIONAL to what you put in.
8. RELEASE OF HEALTH CARE RELATED CLAIMS
I am sharing information around your relationship with self medicating.
You are encouraged to seek medical support for any extenuating medical conditions (i.e. Hormonal Imbalances, Adrenal Fatigue, Thyroid Regulation, Food Allergies/Intolerances, Autoimmune Issues, Diabetes etc). You expressly assume the risks of the Program including the risks of trying new foods or supplements, and the risks inherent in making lifestyle changes.
You release GLP Coaching & Consultancy from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, which you ever had, now has or will have in the future against me, arising from your past or future participation in, or otherwise with respect to, the Program, unless arising from the gross negligence of myself.
GLP Coaching & Consultancy will keep your information private and will not share your information to any third party unless compelled to by law or permitted by you.
10. PROPRIETARY MATERIALS & CONTENT
The materials and content that I share with you are meant to be used by you only, and are not meant to be reproduced, copied, or used in any way other than the original intended use, to educate and support you. You agree that the content or materials that I develop, and/or anything received via The Resilient Woman Program, may not be used in your own program or coaching.
11. DISPUTE RESOLUTION
Should we ever have any differences; it is hoped that we can work them out amiably through e-mail correspondence. However, if we are unable to seek resolution in 14 days, we agree now that that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator, jointly selected by both of us in accordance with British law, unless we both agree otherwise in writing. You understand and agree now that the only remedy that can be awarded to you through arbitration is the full refund of your Payment made to date. No other actions or financial awards of consequential damages, or any other type of damages, may be granted to you, unless otherwise provided by law. We both agree now that the decision of the arbitrator is final and binding and may be entered as a judgment into any court having the appropriate jurisdiction. You also agree that should arbitration take place, it will be held in United Kingdom where my principal place of business is located, and the prevailing party shall be entitled to all reasonable attorneys’ fees and all costs necessary to enforce the decision of the arbitrator.
If there is a dispute between us, you agree to not publicly or privately make any negative or critical comments about the Program, my business or me, or to communicate with any other individual, company or entity in a way that disparages the Program or harms my reputation in any way, including on social media. In arbitration or when required by law, of course, you are not prohibited from publicly sharing your thoughts and opinions.
13. ACKNOWLEDGMENT AND AGREEMENT
I certify that:
1. I have received a copy of this agreement.
2. I understand, accept, and agree to abide by the above terms hereof.
3. I am highly motivated and 100% committed to making massive improvements in my life and to transforming my relationship around self medicating and with myself
4. I understand that it my responsibility to apply the tools provided in this training into my life to overcome self medicating..
5. I have an open-minded, progressive and optimistic attitude.
6. I will address any issues, problems, complaints or suggestions swiftly and directly by contacting email@example.com.
7. I understand “commitment” is the most important trait of the highest achievers in the world, and I commit fully, even in the face of fears and uncertainty, to this program.
This agreement outlines your participation in The Resilient Woman Program
and ensures you have a positive experience every step of the way; it also ensures that should any issues arise, we course correct quickly to ensure your satisfaction and results in this program.
You understand that all above terms, agreements, disclaimers, and releases of liability transfer over to their participation in any coaching or program associated with GLP Coaching & Consultancy.
I have read and agree to the points and agreements above, and will honour them during our coaching relationship. I am committed to giving this process my all.